Once goods arrive at the official transit warehouse, a comprehensive manual quality inspection is initiated for every item, strictly controlling outbound quality for a worry-free shopping experience.
1. General QC for All CategoriesAfter transit warehouse staff receive the goods, each parcel is systematically verified — quantity, colour, size, specifications, and style parameters are checked one by one against the core order information. All inspected items are photographed and archived throughout the process, allowing you to view the original condition at any time.
2. Category-Specific Detailed QC
ApparelStaff accurately measure the actual dimensions of the garment and verify the cut and workmanship details. The brand logo (front), full hang tags, and care labels are photographed to comprehensively verify quality, fit, and authenticity, ensuring no defects, workmanship issues, or style discrepancies.
Bags & LuggageOverall bag dimensions are measured and the body condition is inspected. The brand logo (front), hardware, locks, and zippers are photographed in detail. All accessories — including hang tags, dust bags, and original accessories — are counted and verified to ensure completeness.
3. QC Service Guarantee
Completely Free ServiceAll QC processes are a free exclusive service with no additional charges, solely to protect buyers' interests.
Physical Photo ArchiveAll items are photographed before dispatch. The images are authentic and valid, serving as evidence for order quality and specification verification.
Proactive Defect CommunicationIf defects, damage, specification mismatches, or missing accessories are discovered during QC, we will contact you immediately to coordinate a resolution.
Standardised Packing & DispatchItems that pass QC are packed to a uniform standard and arranged for cross-border logistics, maximising your delivery experience.